Frequently Asked Questions
Do you accept insurance?
At NuWell, our pastoral counseling is distinct from traditional therapeutic services. Pastoral counselors are not state-licensed, meaning we’re unable to bill insurance. However, this independence is an advantage for you. By not being bound to insurance and medical regulations, we are free to focus on addressing your spiritual and personal needs without limitations. This flexibility allows us to offer a uniquely holistic, faith-based approach to care that aligns with your beliefs and values, prioritizing true restoration without external control over the methods we use.
What does it cost?
Frequently, the first question people ask about our counseling services is, “what does it cost?” What this tells us is that this customer sees our service as a commodity. A commodity is typically something like corn or grain or gas where there is a large supply that is essentially all the same. With a commodity, the only concern is “what does it cost?” Get the lowest price because it is all the same. All counseling is not the same and doesn’t have the same effectiveness and therefore isn’t a commodity. Many times people settle for what their insurance will cover or what they have known in the past, namely traditional medical model based counseling. Pastoral counseling is an alternative for those who have tried traditional counseling with no results or who don’t have a qualified local Christian counselor. Learn more.
What is the difference between pastoral counseling and traditional counseling?
Pastoral counseling is distinct from traditional counseling in that it combines therapeutic support with spiritual guidance. While traditional counseling often focuses on mental health using clinically based methods, pastoral counseling also considers the spiritual and moral dimensions of a person’s well-being, integrating faith-based principles into the counseling process. Pastoral counselors are trained to address emotional and psychological issues through a lens of spiritual insight, offering guidance that aligns with one’s faith and values. This approach can be especially beneficial for those seeking support that honors both their mental and spiritual needs.
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How We’ve Helped
Tiffany TV
I absolutely adore my therapist. She is the perfect balance of affirming and giving it to you real. I’m grateful and my life has significantly improved having her in my life.
Nick Lenzi
I have received incredible support from NuWell for several years now. NuWell does a wonderful job of caring for people individually. I meet with my counselor online. At first I was concerned how it would feel compared to counseling in person but the care I have received has been excellent. They also have in-person services as well where I’m confident you’d receive the same incredible service and care.
Shaun Che Tormis
I’m pleased to be going to NuWell. I’m able to share my thoughts and how I feel and I’m not scared at all to express myself
Shelly Bynum
The intake process was pretty straightforward. I am particularly pleased with my therapist. She is knowledgeable and empathetic. My experience has been very positive.
Kate Williams
My experience was always so pleasant. Everyone was welcoming and friendly (they have a therapy dog that walks the hallways sometimes. So gentle and sweet!). My counselor has done an incredible job pushing me and hearing me and helping me grow.
Gemma W.
The people were so kind and helpful. Changing schedule so they’re flexibility to something that I really appreciated.
Shin John
I had a great experience with NuWELL counseling.
Waneko was just the right person for me. She was very understanding, caring and knew how to make me feel better with each session I had with her. She uses Biblical wisdom as well as Psychological education for counselling. I was so stressed and confused when I started sessions with her and NuWELL. But now Thank God I am relaxed and focused to lead a happy and goal oriented life.
